Business and Business Owners across are preparing themselves physiologically and financially in facing unpredictable Business situations. Being Flexible with #Customer and #Suppliers is key to #success during tough times. To sustain through the tough times and emerge as Market Leader, Practice the Dynamic Approach. # Approach during periods of Less Business 1.Speak to your key customers […]
Category: Consulting
Overcome ‘uncertainty hurdles’ as Champion to deliver Customer Delight
Entire World will win over COVID-19 in next few months. However, managing after effects is crucial for Organisation’s financial health and brand value. Overcome ‘uncertainty hurdles’ as Champion to deliver Customer Delight. Fulfilling every single Customer order/requirement in spite of uncertainties is vital for organisation’s financial stability and retaining trust on the brand Organisations have to prepare themselves, their employees and […]
SMEs – The Way forward…
As per National Business Survey 2018/2019 Summary report from Singapore Business Federation Looking at the recent global geopolitical and economic affairs, businesses are most concerned about rising interest rates (65%) and the ongoing trade tensions between the US and China (61%) SMEs are concerned on impact on their business due to Increasing Interest Rates Global Trade War […]
Four concepts for Fabulous Results
1.Do you think twice before adding more features? Have you noticed that most of us pay 100% and utilize only 20-30% of services/products we purchased? Do you want your customers/clients to have similar experience? Of course not. Solution: Successful Products think twice before introducing a new feature/product. Techniques such as MoSCoW, Kano Analysis and Relative Weighing are […]
Trajectory Path for Sustainable Growth and Continuous Innovation
Leaders aspiring growth mindset need to inspire continuous learning across the organisation. Continuous learning can be directed by creation of two Glossaries. 1. Glossary of New Learnings for Organisation– Create focus group of 3:7 (Seniors and Millennials). Let Seniors identify Top 5 products or services of the company. Let millennials identify outdated areas in […]
Let Teams Manage Risks with Grace
Empower your Teams on importance of Risk Management. This is vital for Project Success. Let teams manage risks with grace. Brainstorming on PESTLE analysis (P for Political, E for Economic, S for Social, T for Technological, L for Legal and E for Environmental) helps everyone to understand factors to watch that are beyond Project environment […]
Consistent Customer Delight – Can Control Charts helps to achieve it?
Customers do not specify quality as their need, however if they see low quality, they simply discard your products/services. Few customers might also express their dissatisfaction in social media. This will impact business (in short term) and brand value (long term). Consistent Customer Delight through Control Charts – Webinar by Sivaram Athmakuri: Organisations across the world […]
Emerge as Market Leaders
Industry disruptions and Market pressure are impacting every one. Organisations open to refine/optimize frequently will emerge as Market Leaders. Key challenges are Improve Customer Service Delivery faster without compromising quality Manage Competition, Uncertainties/Risks Achieve Profitability Optimizing Costs & Inventory Following are vital in delivering more Value. Clarity & Collaboration Define & Agree with Scope Prepare Draft […]
The Golden Path to C-Suite Executives for surfing series of Disruptions
All Major Verticals (Automotive, Manufacturing, Finance, Healthcare, Construction, Technology) have sailed through significant disruptions since the 1900s. Organisations with C-Suite Executives having forward thinking and willingness to innovate in spite of obstacles (internal and external) played the crucial role in surviving these disruptions. Organisations survived more than 60 years agree unanimously that each disruption […]